Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

With Supply Chain Management your company and employees will be on target to lower costs, improve efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

Duration                        Learning Credits        

1 day-8 hours of            8 PDU’s 



Public Classroom Pricing:     

Early Bird Price: USD 595.00

Regular Price: USD 795.00

Instructor-Led Virtual Live Pricing:

Early Bird Price: USD 495.00

Regular Price: USD 695.00

Private Group/ In-House Learning:

Have a group of 5 or more people? Register

yourself with a special pricing and request

the training exclusively

Course Outline

Module One: Why Supply Chain Management?

Customer Satisfaction

Improving Performance

Lowering Costs

Product Development

Case Study

Module One: Review Questions

Module Two: Key Terms (I)


Upstream and Downstream

Raw Material


Carrying Cost

Case Study

Module Two: Review Questions

Module Three: Key Terms (II)


Order Generation

Order Taking

Order Fulfillment

Returns Management

Case Study

Module Three: Review Questions

Module Four: Three Levels of Supply Chain Management

Strategic level

Tactical level

Operational Level

Bullwhip Effect

Case Study

Module Four: Review Questions

Module Five: Five Stages of Supply Chain Management






Case Study

Module Five: Review Questions

Module Six: The Flows of Supply Chain Management

The Product Flow

The Information Flow

The Finances Flow

Data Warehouses

Case Study

Module Six: Review Questions

Module Seven: Inventory Management

Levels of Inventory

Just-In-Time Inventory

Keeping Accurate Records

● Inventory Calculator

Case Study

Module Seven: Review Questions

Module Eight: Supply Chain Groups

The Suppliers

The Producers

The Customers

The Customer”s Customer”s

Case Study

Module Eight: Review Questions

Module Nine: Tracking and Monitoring



Alert Generation

Stock Keeping Unit (SKU)

Case Study

Module Nine: Review Questions

Module Ten: Supply Chain Event Management

Inventory Alerts

Supplier Alerts


Being Proactive

Case Study

Module Ten: Review Questions

Module Eleven: Wrapping Up

Words from the Wise

Review of Parking Lot

Lessons Learned

Completion of Action Plans and Evaluations

Who can attend?

Anybody who is interested in Learning Supply Chain Management Skill

Learning Goals

After completing this course, the learners will be able to:

● Delve into greater depth by traversing a Supply Chain from the end-customer viewpoint.

● Analyze Store and Merchandising and its relation to Supply Chain.

● Apply Inventory Management in Retail

● Understand challenges of Transportation and Logistics in Retail.

● Apply Procurement, Order Management, Customer relationship management in Retail

● Supply Chain Planning Versus Supply Chain Execution

● Means to measure the Supply Chain

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