For the better part of everyday, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Duration                           Learning Credits

1 day-8 hours of                8 PDU’s


Public Classroom Pricing:

Early Bird Price: USD 595.00

Regular Price: USD 695.00

Instructor-Led Virtual Live Pricing:

Early Bird Price: USD 495.00

Regular Price: USD 695.00

Private Group/ In-House Learning:

Have a group of 5 or more people? Register

yourself with a special pricing and request 

the training exclusively  

Course Outline

Module One: The Big Picture

What is Communication?

How Do We Communicate?

Other Factors in Communication

Module Two: Understanding Communication Barriers

An Overview of Common Barriers

Language Barriers

Cultural Barriers

Differences in Time and Place

Module Three: Paraverbal Communication Skills

The Power of Pitch

The Truth about Tone

The Strength of Speed

Module Four: Non-Verbal Communication

Understanding the Mehrabian Study

All About Body Language

Interpreting Gestures

Module Five: Speaking Like a STAR

S = Situation

T = Task

A = Action

R = Result


Module Six: Listening Skills

Seven Ways to Listen Better Today

Understanding Active Listening

Sending Good Signals to Others

Module Seven: Asking Good Questions

Open Questions

Closed Questions

Probing Questions

Module Eight: Appreciative Inquiry

The Purpose of AI

The Four Stages

Examples and Case Studies

Module Nine: Mastering the Art of Conversation

Level One: Discussing General Topics

Level Two: Sharing Ideas and Perspectives

Level Three: Sharing Personal Experiences

Our Top Networking Tips

Module Ten: Advanced Communication Skills

Understanding Precipitating Factors

Establishing Common Ground

Using “I” Messages

Module Eleven: Wrapping Up

Words from the Wise`

Who can attend?

Anybody who is interested in learning Communication Strategies Skills

Learning Goals

This workshop will help teach participants how to:

● Identify common communication problems that may be holding them back

● Develop skills in asking questions

● Identify what their non-verbal messages are telling others

● Develop skills in listening actively and empathetically

● Enhance their ability to handle difficult situations

● Deal with situations assertively

Request Private Group Training